Privacy Policy for PlanBead

Effective Date: 01-july-2025

Welcome to PlanBead (“we,” “us,” or “our”). We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application (the “App”). Please read this privacy policy carefully.

1. Information We Collect

We may collect information about you in a variety of ways. The information we may collect via the App includes:

  • Personal Data: Personally identifiable information, such as your display name and email address, which you voluntarily give to us when you register with the App.
  • User Profile Data: Information you provide for your user profile, such as your country of residence, weaving expertise, and business-related information (if applicable).
  • User-Generated Content: All designs, patterns, color palettes, and related data you create and save within the App. For users with premium features, this data may be stored on our cloud servers to enable synchronization across devices.
  • Financial Data: We use third-party payment processors (Apple App Store, Google Play Store) and a subscription management service (RevenueCat) to handle payments. We do not collect or store any payment card details. We may receive transaction information from these services, such as your subscription tier and purchase history.
  • Usage Data: Information our servers automatically collect when you access the App, such as your actions within the App, features you use, and the frequency and duration of your activity. This is collected through services like Firebase Analytics.
  • Device Data: Information about your mobile device, such as your device model and operating system, for troubleshooting and analytics purposes.

2. How We Use Your Information

Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the App to:

  • Create and manage your account.
  • Provide the core functionality of the App, including creating, saving, and managing your designs.
  • Enable cloud synchronization of your designs for premium users.
  • Process payments and manage your subscriptions.
  • Deliver targeted advertising to you if you are using the free version of the App.
  • Monitor and analyze usage and trends to improve your experience with the App.
  • Respond to your support requests.

3. Disclosure of Your Information

We may share information we have collected about you in certain situations. Your information may be disclosed as follows:

  • By Law or to Protect Rights: If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others.
  • Third-Party Service Providers: We may share your information with third parties that perform services for us or on our behalf, including payment processing (Apple/Google), subscription management (RevenueCat), data analysis (Firebase), and ad delivery (Google AdMob).
  • Third-Party Advertisers: We may use third-party advertising companies to serve ads when you visit the App. These companies may use information about your visits to the App and other websites that are contained in web cookies in order to provide advertisements about goods and services of interest to you.

4. Data Security

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

5. Your Rights and Choices

  • Account Information: You may at any time review or change the information in your account by visiting your user profile settings.
  • Account Deletion: You may request to delete your account via the in-app settings. Please note that deleting your account will remove your profile and cloud-stored designs from our systems. This action does not automatically cancel any active subscriptions you have through the Apple App Store or Google Play Store. You must manage your subscriptions directly with the respective store.

6. Policy for Children

We do not knowingly solicit information from or market to children under the age of 13. If you become aware of any data we have collected from children under age 13, please contact us using the contact information provided below.

7. Contact Us

If you have questions or comments about this Privacy Policy, please contact us at: contact@planbead.com